Shipping conditions
Shipping time
Our team is working at full speed to ensure that your orders arrive at your home as quickly as possible. The current delivery time is 3-4 working days. You will receive a tracking number for every order so that you can track your package at any time. Orders are processed within 24 hours .
Delivery times
Unless a different deadline is specified in the respective offer, the goods will be delivered within 3-4 days. Please note that there is no delivery on Sundays and public holidays.
If you have ordered an item with different delivery times, we will send the goods in one shipment, unless we have made different agreements with you. In this case, the delivery time is determined by the item with the longest delivery time that you ordered. All shipping times exclude customs delays.
You will receive a tracking number for every order so that you can track your package at any time. Orders are processed within 24 hours .
Payment methods
For deliveries within Germany, Austria and Switzerland, we offer the following payment options, unless otherwise stated in the respective product presentation in the offer:
- payment with credit card
- Payment via PayPal
- Payment via PayPal Express
- Payment via instant transfer (via Klarna)
- Payment by invoice (via Klarna)
- Payment via Google Pay
- Payment via Apple Pay - Amex
Order process
1. After you have placed your order with us, you will receive a confirmation email that the order has been successfully received and is being processed. We will also provide you with the order number in this email.
2. As soon as your order has left our warehouse, you will automatically receive a shipping confirmation by email.
3. It takes approximately 2 business days for the shipping status to be visible in the package history.
4. The expected delivery date will be communicated to you by the courier. If you have any questions, please contact the courier directly or send us an email.
30 day money back guarantee
Your order can be returned to us within 30 days.
Please send to the following address:
Messerglueck, Hanauer Str. 91A, 61118 Bad Vilbel.
If you have any questions, you can find our contact details in the legal notice